• steve bariteau

    07 Jul 2010 02:07 am

    qb for screenprinters will not open com-pany file need help

    • Ryonet

      09 Jul 2010 06:07 pm

      Steve: We will have our support team follow up ASAP.

  • Ryan Moor

    14 Jul 2010 07:07 am

    Quickbooks typically will not open files if you are trying to open a file inside a older version of quickbooks or opening the wrong file. 1st. Be sure to drag all of your quickbooks files ONTO your pc or your server, then within quickbooks, browse to the company file and pricing level you wish to open. If you browse to it within quickbooks, this typically will solve the problem.

  • Eric

    () 28 Feb 2011 09:02 pm

    Cannot open any company files, either Alpha or shirtspace.com

    I have the 2011 Quickbooks. The error I get trying to open the 2011 Alpha is I need to update my quickbooks to 2011. The error I get opening the 2009 version is that I am using Canadian Quickbooks which is not compatible.

    I am a Sad Panda


    • Ryonet

      01 Mar 2011 08:03 pm

      Will follow up with you right away!

  • Kristin

    () 29 Mar 2011 01:03 am

    I installed Quickbooks 2011 on my MAC but I can’t find the MAC Startup Company File (the one shown in the tutorial with the .QBW extension). I only show two files in the Quickbooks Startup File Mac 2010 + 2011 and they both have the extension .QBB which I believe means they are backup files.

    Can someone please help me locate the right MAC Startup Company File?

    • Ryonet

      29 Mar 2011 02:03 am

      Go to open or restore company and you should be able to open that company file up and it will convert it for MAC 2011

  • Kathy

    () 25 Jul 2011 02:07 pm

    Does QB for Screenprinters software also work for Embroidery shops?

  • Russell

    () 26 Sep 2011 07:09 pm

    The video tutorial does not look anything like the 2011 QB program.

    This file does not exist…
    QB.V.5-2011/Quickbooks Startup File Mac 2011/Company.QBW

    Where do I begin?
    I have watched and read some of the tutorials and they don’t match up?

  • Tom

    () 20 Jun 2012 02:06 am

    Im interested in the quickbooks for screen printers add on. I am working with quickbooks online plus, would the add on be compatible? If not, is ryonet working on a newer version of the screen printers add on?

    • Ryonet

      18 Jul 2012 07:07 pm

      Hi Tom,

      Go ahead and contact our support team for your Quickbooks questions... you can email them directly at: support@ryonet.com

  • Vett

    () 05 Aug 2012 06:08 pm

    I got the quickbooks for screenprinters but having a problem i am unable to use the program cause it says it is not compatible with the canadian version of quickbooks. have i done something wrong with the set up i am all ready a user of the quickbooks prim for a few years. but am unable to acsess the files i copied to my desktop. i am allso interested int he embrodery as well.

    • Ryonet

      06 Aug 2012 08:08 pm

      Sorry to hear you're having this issue. Get in touch with our Support team and they will be able to go over things with you and hopefully get this all sorted out! Email our Support team directly at: support@ryonet.com

      All the best!

  • Bill Grant

    () 07 Oct 2012 05:10 pm

    Can you guys provide current pricelists? Alpha, Sanmar and S&S Would be great. The current pricelist are outdated and not useful. Would also be great if you could provide as iif files which is compatible for Quickbooks and makes life easier for those of us with Macs.

    • Ryonet

      08 Oct 2012 04:10 pm

      Hi Bill,

      You can email our Sales team at: sales@ryonet.com for anything price related.

      Thanks for commenting and have a great day!!!

  • Megan

    () 28 Nov 2012 09:11 pm

    We just purchased Quickbooks Enterprise 2013 – is this compatible? If so, where do I actually make the purchase and what version/product would I need to purchase?

    • Ryonet

      28 Nov 2012 10:11 pm

      Hi Megan,

      Connect with our support team on your question. They can be emailed at: support@ryonet.com I know they'll be able to help you right away with this! Thanks for reading and enjoy your day!!!

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